Privacy Policy
Last updated: September 2026
This Privacy Policy explains how Ontario Seniors Hub ("OSH," "we," "us," or "our") collects, uses, and protects information when you visit ontarioseniorshub.com (the "Site"). We built this site to be useful without requiring you to create an account or hand over personal information just to search our directories or read our guides.
Information we collect
We do not require registration or an account to use this Site. If you contact us by email, we receive whatever information you choose to include in that message (such as your name and email address) so that we can respond. We do not knowingly collect personal information from children.
Automatically collected information
Like most websites, our servers and any analytics or advertising services we use may automatically collect certain technical information when you visit, such as your browser type, general device information, referring pages, and approximate location derived from your IP address. This information is used in aggregate to understand how the Site is used and to keep it running reliably and securely.
Cookies and similar technologies
This Site may use cookies and similar technologies for basic site functionality, analytics, and to support advertising, including advertising served through Google AdSense and similar ad networks. If AdSense or another third-party ad network is active on this Site, that network may use cookies to serve ads based on your prior visits to this and other websites. You can learn more about how Google uses information from sites that use its services, and manage your ad personalization settings, at Google's Ads Settings page and at policies.google.com/technologies/partner-sites. Most web browsers allow you to control cookies through their settings, including refusing them entirely, though some site features may not work as intended if you do.
Third-party advertising
We may work with third-party advertising companies, including Google, to serve ads when you visit this Site. These companies may use information about your visits to this and other websites to provide advertisements about goods and services that may interest you. This Privacy Policy does not cover the use of cookies or tracking technologies by these third parties, and we encourage you to review their own privacy policies directly.
How we use information
We use the limited information we collect to operate and improve the Site, respond to inquiries and correction requests, understand aggregate usage patterns, and, where applicable, support advertising that helps keep this Site free to use. We do not sell personal information to third parties.
Directory data
The retirement community, active living centre, and local business information in our directories comes from Ontario government open-data sources and independently compiled public listings, not from individuals submitting personal data about themselves through this Site. If you believe information about a business or organization is inaccurate, please contact us and we'll review it.
Data security
We take reasonable measures to protect information transmitted to and through this Site, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your choices
You can browse the vast majority of this Site, including our directories and guides, without providing any personal information at all. If you've contacted us by email and would like us to delete that correspondence, let us know and we will do so.
Children's privacy
This Site is intended for a general adult audience and is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "last updated" date at the top of this page reflects the most recent revision.
Contact us
If you have questions about this Privacy Policy, please visit our Contact page.